1. Who We Are
Gold Calculator India ("we," "us," or "our") operates the website goldcalculator.net.in (the "Service"). We provide a free online tool for calculating gold prices in India, including making charges and GST.
This Privacy Policy explains how we collect, use, and protect any information that you provide while using our Service. By using the website, you agree to the practices described here.
2. Information We Collect
2.1 Information You Provide Directly
When you use the calculator, you may enter values like weight, karat, making charges, and GST preferences. This data is processed in your browser and never sent to our servers — we don't store any of your calculations.
If you contact us via the contact form, we collect the information you submit, including:
- Your name
- Email address
- Phone number (if you provide it)
- The subject and content of your message
2.2 Information Collected Automatically
When you visit our site, our servers automatically collect basic technical information to keep the site running properly:
- IP address (used for security and abuse prevention)
- Browser type and version
- Device type (mobile, tablet, desktop)
- Pages you visited and time spent
- Referring website (the page that linked you here)
This information is anonymous and used only for analytics and improving the Service.
3. How We Use Your Information
We use the information we collect for these specific purposes:
- To operate the calculator and serve gold rate data
- To respond to your inquiries when you contact us
- To improve the website based on usage patterns
- To prevent abuse like spam, bots, and security threats
- To comply with legal obligations if required by law
4. Cookies & Tracking Technologies
Our website uses minimal cookies and tracking technologies, only those necessary for basic functionality and analytics.
4.1 Essential Cookies
These are required for the site to work properly. They don't track you and are deleted when you close your browser.
4.2 Analytics Cookies
We may use Google Analytics or similar services to understand how visitors use our site. These tools collect anonymous data like:
- Number of visitors and pageviews
- How long visitors stay on each page
- Which pages are most popular
- General geographic regions of visitors (city level, not exact location)
4.3 Managing Cookies
Most browsers let you control cookies through settings. You can:
- Block all cookies
- Delete existing cookies
- Receive notifications when a site sets a cookie
Note: Blocking essential cookies may break some features of the calculator.
5. Third-Party Services
We use a few trusted third-party services to operate the site. Each has its own privacy practices:
5.1 Hosting
Our website is hosted on Hostinger. Their privacy policy: hostinger.com/privacy-policy
5.2 Gold Rate Data
Live gold prices are sourced from goldpricetoday.net.in and trusted industry sources including MCX (Multi Commodity Exchange), IBJA (India Bullion & Jewellers Association), and WGC (World Gold Council).
5.3 Analytics & Advertising
If we use Google Analytics or display ads (currently we do not display ads on the calculator), those services may set their own cookies. Their privacy policies apply separately.
5.4 Fonts & CDN
We load typography from Google Fonts, which may collect basic technical data per Google's privacy policy.
6. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information. We only share data in these limited circumstances:
- With service providers who help us operate the site (hosting, email, analytics) — and only the minimum needed
- For legal reasons if required by law, court order, or government request
- To protect rights if needed to prevent fraud, abuse, or legal liability
- With your consent if you explicitly authorize sharing
7. Data Retention
We keep different types of data for different periods:
- Contact form submissions: Up to 12 months, then deleted unless an active conversation requires longer retention
- Server logs: Up to 90 days for security and debugging
- Analytics data: Following the analytics provider's retention policy (typically 14-26 months for Google Analytics)
- Calculator inputs: Never stored — processed in your browser only
You can request deletion of your data at any time by contacting us.
8. Data Security
We take reasonable measures to protect your information:
- HTTPS encryption on all pages (the lock icon in your browser)
- Server security with firewall and access controls
- Spam protection on contact forms (honeypot, time-based filters)
- No payment data collected — the calculator is free, so we never handle financial details
9. Your Rights
Under India's Digital Personal Data Protection Act, 2023 (DPDPA) and similar laws like GDPR, you have the following rights:
- Right to access — Request a copy of personal data we hold about you
- Right to correction — Ask us to fix inaccurate or incomplete data
- Right to erasure — Request deletion of your personal data
- Right to withdraw consent — Stop us from processing your data at any time
- Right to grievance redressal — Raise a complaint about how we handle your data
- Right to nominate — Designate someone to exercise your rights on your behalf (DPDPA-specific)
To exercise any of these rights, please email support@goldcalculator.net.in. We'll respond within 30 days.
10. Children's Privacy
Our Service is not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at support@goldcalculator.net.in, and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes:
- We will update the "Last Updated" date at the top of this page
- For significant changes, we may post a prominent notice on the website
- The new policy takes effect immediately upon posting
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
- Email: support@goldcalculator.net.in
- Contact Form: goldcalculator.net.in/contact.php
- Response Time: Within 24-48 hours (Mon-Fri, IST)
Questions About Your Data?
We're committed to transparency. If anything in this policy isn't clear, just reach out — we'll explain.
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